Technical Support

At VMRA, we know our customers have questions and after their automation system is up and running, they need an expert to help solve an issue. And we welcome all inquiries, big or small. That’s why we have dedicated technical support experts available (24/7) with answers to all your troubleshooting, warranty, mechanical, and electrical questions. We try and make it convenient and easy, so you can contact us via phone, email, virtually, or happy to set up an on-site visit.

Our virtual support service technicians are particularly beneficial in cases where on-site visits are challenging because of distance or urgent issues. When virtual support is needed, our technical specialists use digital communication tools and technologies to remotely diagnose and resolve matters, eliminating the need for the technician to be physically present at the location. This approach has proven to be significantly effective with our problem-solving processes and is appreciated by clients.

Our customers’ satisfaction is our top priority, and our technical support specialists won’t stop until your questions or issues are resolved. You have our word on it.